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Cover of THE FRONT OF HOUSE Book 3

THE FRONT OF HOUSE Book 3

By Serafina Castellane · 4 parts · 16 h 4 min · English

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Toronto, 1931 to 2007. The son of a Polish-Jewish plasterer trains as an architect, builds a 126-room motor hotel on a bad stretch of Jarvis Street in 1961, and spends forty-six years arguing that the thing every hotel advertises can actually be built: not hospitality as a feeling but service as a written specification, with a counted list of standards, a staffing figure in bodies per room, and a wage bill that has to be earned back. To protect the specification from the people who owned the buildings, Isadore Sharp gave away the buildings. Four Seasons stopped being a property company and became a management company paid a percentage of somebody else's revenue. What that purchase cost, and what it actually bought, is the argument here. Covers Isadore Sharp and Four Seasons.

Listen

  1. Part 01

    3:47:24

  2. Part 02

    3:38:09

  3. Part 03

    4:13:41

  4. Part 04

    4:25:08

Books in this series

  1. THE FRONT OF HOUSE Book 1

    4 parts · 15 h 29 min

  2. THE FRONT OF HOUSE Book 2

    4 parts · 16 h 14 min

  3. THE FRONT OF HOUSE Book 3

    4 parts · 16 h 4 min

  4. THE FRONT OF HOUSE Book 4

    4 parts · 14 h 51 min

  5. THE FRONT OF HOUSE Book 5

    4 parts · 16 h 46 min

  6. THE FRONT OF HOUSE Book 6

    4 parts · 14 h 23 min